1. Who We Are
Raven Locksmith is a licensed mobile locksmith company serving Vancouver, Burnaby, Richmond, North Vancouver, West Vancouver, New Westminster, Coquitlam, Surrey and the surrounding Lower Mainland. We operate as a mobile service and do not accept walk-in clients at a public retail location.
2. Information We Collect
We collect only the personal information you provide voluntarily — your name, phone number, email address, and service location — when you call, message, or submit a contact form. We do not collect payment details through this website.
3. How We Use Your Information
Information you provide is used solely to respond to your service request: to contact you, dispatch a technician, and follow up on the job. We do not use your information for marketing without your explicit consent.
4. We Never Sell Your Information
We do not sell, rent, trade, or share your personal information with any third parties for commercial purposes.
5. How We Store Your Information
Contact submissions are handled with industry-standard encryption in transit. We keep information only as long as needed to fulfil your service request and for basic record-keeping.
6. Cookies and Website Analytics
This site may use cookies to improve browsing. You can disable cookies through your browser settings at any time.
7. Your Rights
You may request access to, correction of, or deletion of any personal information we hold about you at any time.
8. Contact
For privacy questions, contact us at hello@ravenlocksmith.ca or (604) 249-8552.